This is the Refund Policy for Sugar Shack Marketing.
30-Day Refund Policy on Consulting & Agency Services
At Sugar Shack Marketing, we value your satisfaction and strive to provide the best experience possible. When you purchase any of our agency or consulting services, we offer a full 30-day refund policy if you are not satisfied with our services. Information on how to contact us for a refund can be found below.
When we recommend 3rd party services, such as software tools, online applications, and marketing platforms, such as MailChimp, Kajabi, IIS and Amazon, each of these individually have their own refund policy which we do not have control over. You will need to contact those companies individually to learn about their refund policies, which vary by company.
Refund Eligibility
To be eligible for a refund: You must request a refund within 30 days of your initial purchase. Your request should be related to billing issues or dissatisfaction with our services. The refund request should be sent to our billing department at .
Refund Process
To request a refund, please follow these steps: Send an email to within 30 days of your purchase. Clearly state your reasons for the refund request, whether it's billing-related or due to service dissatisfaction. Our billing department will review your request and may reach out to you for additional information. If your request is approved, we will process the refund to the original payment method used for the purchase.
Refund Terms
Refunds will be issued within a reasonable time frame after approval. We reserve the right to deny refund requests that do not meet the eligibility criteria. Any promotional or discount offers applied during the purchase may affect the refunded amount. Once a refund is processed, access to our services will be revoked.
We appreciate your trust in Business Name, and we are committed to addressing your concerns promptly and fairly. If you have any questions or need further assistance regarding our refund policy, please contact us at .
Sugar Shack Marketing
1930 Village Center Circle #3-5857, Las Vegas, NV 89134
702-849-0526